While you sleep, your agents qualify your leads.
WhatsApp & Instagram AI agents trained on YOUR packages, sounding like YOU. Captures destination, dates, pax, budget — never quotes a price it shouldn't, escalates the moment a real human decision matters.
- ✓Stays in scope — answers only from your packages
- ✓Hard rails — never quotes final prices, never confirms bookings
- ✓Escalates frustration, refunds, high-value leads
- ✓You wake up to a sorted, qualified inbox
Most tour leads die between 9 PM and 9 AM.
Three numbers every operator needs to hear.
is when your hottest Instagram inquiries arrive. By the time you reply at 9 AM, half are already chatting with another operator.
is the magic first-reply window. Customers who hear back inside 12 minutes convert 4× higher than those who wait 4 hours.
of WhatsApp tour inquiries get a reply only the next business day. Most never come back.
How it works
You train it once
Paste 5 of your past replies — the agent learns your tone. Pick the destinations + packages it can talk about. Set hard rails: "never quote a final price", "always offer human handoff", "escalate refund queries". Takes 20 minutes.
It works your night shift
Inquiries land on WhatsApp / Instagram while you sleep. Agent replies in your voice within 30 seconds. Asks the right next question — destination, dates, pax, budget — one at a time, conversationally.
You wake up to a sorted inbox
Every conversation lands as a qualified lead in your CRM with: name, phone, destination, travel window, pax, budget, preferences. Agent escalates anything sensitive (refunds, complaints, high-value) to you, not to itself.
Anyone can wire GPT to WhatsApp. We sell control.
The reason most "AI bots" fail in tour ops is they hallucinate, drift, or pitch too early. Eight layers of control fix that.
Stays in scope
Agent only answers from YOUR packages, YOUR FAQ, YOUR policies. Off-topic questions get a friendly redirect, never a hallucinated answer.
Sounds like you
Paste 5–10 of your past replies. We extract style — formality, emoji usage, regional flavour, sign-off. Agent sounds like the operator, not a generic chatbot.
Stage-aware information gathering
Per conversation: tracks what's been learned, what's missing. Asks for ONE thing at a time, conversationally. Never sends a customer a form-shaped wall of questions.
Hard rails (never-do list)
Never quotes final prices. Never confirms a booking. Never promises availability. Never discusses refunds. Configurable per tenant — and policed by an output filter, not just the prompt.
Knows when to step aside
Customer says "speak to human" → agent steps out. Negative sentiment → escalates. Same question 2× → escalates. Conversation > 15 turns without progress → escalates. You always retain control.
You pick the mode
Full auto · Suggest mode (agent drafts, you tap approve) · Off-hours only (agent 8 PM–9 AM, you during day) · First-50 mode (agent drafts, you approve every reply for the first 50 messages — then auto unlocks).
Confidence-gated
Every reply scored. Below 80% confident → agent asks a clarifying question instead of guessing. Below 50% → escalates. Tunable per tenant.
Full audit trail
Every AI message stored with the prompt, the data it pulled, the classifier verdict, the confidence. You can replay any conversation. Meta-compliance ready.
You're never out of the driver's seat
Pick the mode that matches your trust level. Switch any time. No surprises.
First-50
Recommended startAgent drafts, you approve. After 50 approvals, auto-mode unlocks.
Off-hours
Most popularAgent runs 8 PM–9 AM. Humans during the day.
Suggest
For the cautiousAgent drafts every reply. You tap "Send" or edit.
Full auto
For high volumeAgent answers every inbound. You review at end of day.
Add agents to any TourPilot plan
Add-on pricing — sits on top of your base CRM subscription. Cancel anytime.
Agent Starter
Off-hours only · WhatsApp
- ✓WhatsApp only
- ✓Off-hours mode (8 PM – 9 AM)
- ✓200 qualified conversations / month
- ✓Standard tone (auto-extracted)
- ✓Email + community support
Agent Growth
Full-time · WhatsApp + Instagram
- ✓WhatsApp + Instagram
- ✓Full-time auto + all modes
- ✓1000 qualified conversations / month
- ✓Custom tone training (paste your replies)
- ✓Custom escalation triggers
- ✓Priority WA support
Agent Scale
Unlimited · Multi-language · Custom rails
- ✓Unlimited conversations
- ✓Hindi + Tamil + Telugu + Bengali
- ✓Custom hard rails per package
- ✓Multi-agent (sales + support split)
- ✓Dedicated success manager
- ✓White-label (no TourPilot mention)
All plans include the control architecture, full audit log, Meta-compliant 24h window handling, and unlimited human-handoff. First-50 mode is on by default for safety.
Meta-compliant by design
Bad bots get WhatsApp numbers banned. Ours don't.
- ✓24-hour messaging window respected — no template-less replies after timeout
- ✓Never auto-initiates cold conversations — only responds to inbound
- ✓Immediate silence on STOP / UNSUBSCRIBE / opt-out keywords
- ✓Every AI message logged with prompt + retrieval context + confidence score (replayable)
- ✓Sentiment kill-switch — agent disappears the moment frustration is detected
Honest answers to honest questions
Will the agent make up prices or destinations I don't offer?⌄
No. The agent is grounded in YOUR packages, YOUR FAQ, YOUR policies — pulled live from the platform. If it doesn't know an answer it says so and escalates to you. We also enforce a hard "never quote final price" rail by default.
What if the customer gets frustrated or angry?⌄
Sentiment is monitored on every turn. The moment frustration is detected, the agent stops, alerts you, and posts a one-line summary to your inbox so you can take over. Same goes for refund or complaint keywords.
Will Meta ban my WhatsApp number?⌄
Not when configured correctly. We respect Meta's 24h messaging window, never auto-initiate cold conversations, immediately silence on STOP / opt-out keywords, and keep a full audit log of every AI interaction. Compliance is built in, not bolted on.
Can it confirm a booking on its own?⌄
Never. By design, the agent qualifies leads — it doesn't close them. Confirmations, payments, contracts always require a human. We believe the booking moment is too high-stakes for AI.
How long does training take?⌄
About 20 minutes for the basic setup (tone + rails + scope). For the first 50 conversations the agent drafts every reply for your approval — this is the safety net while it learns your voice. After 50 approvals, auto-mode unlocks.
What happens if I cancel?⌄
Agent stops responding immediately. All conversations remain in your CRM. No data lock-in.
Does this work in Hindi or regional languages?⌄
Hindi support comes with Agent Growth. Tamil, Telugu, Bengali, Marathi, Kannada, Malayalam are on Agent Scale. The agent auto-detects the customer's language and responds in kind.
How do you count "qualified conversation"?⌄
A qualified conversation is one where the agent successfully captured at least 3 of 5 lead fields (destination, dates, pax, budget, contact). Casual chats (single-message bounces, off-topic) don't count.
Stop losing leads to your sleep schedule.
Beta is open to TourPilot Growth + Scale subscribers. Drop your number — we'll WhatsApp you a 5-minute walkthrough on a real demo tenant, then onboard you in under an hour if it fits.
Get a demo on WhatsApp
A real human (not the agent) will reach out.