ConneXus unifies WhatsApp Business API, Instagram DMs, SMS, and Email in one AI-powered inbox. Automate conversations, close deals, and delight customers — across every channel, from one dashboard.
Free plan available · No per-message markup · See pricing →
Stop juggling 4 apps. See all your customer conversations in one beautiful, unified inbox.
Priya Mehta
2m
Is the 2pm slot still available?
Arjun Shah
5m
Commented "price?" on your post
Sneha Reddy
12m
Re: Your quotation #INV-2024...
Vikram Nair
1h
OTP sent to +91 98765 43210
Meera Gupta
2h
Payment done! When can I come?
Priya Mehta
💬 WhatsApp · +91 98765 43210
Hi! I booked an appointment for Sunday. Is the 2pm slot still available?
10:31 AM
Yes Priya! Your 2pm slot on Sunday is confirmed ✅. You'll receive a reminder 1 hour before.
10:32 AM
Thank you! Can I pay in advance online?
10:33 AM
✦ AI suggestions
Not just connected — each channel is a first-class citizen with deep automation, analytics, and AI.
ConneXus is more than messaging — it's a full business operating layer.
Get 3 context-aware reply suggestions for every incoming message across all channels, powered by Claude AI trained on your product catalogue and past conversations.
Build automations that span multiple channels — start on Instagram, qualify on WhatsApp, convert via email. One drag-and-drop builder, zero code.
Track messages sent, delivered, read, and replied across every channel in one dashboard. Know exactly which channel drives the most revenue.
Every channel in one inbox. Assign conversations to agents, add internal notes, set SLA timers, and never let a lead fall through the cracks.
Automatically route messages to the right agent based on channel, language, topic, or customer tier. Skills-based routing built in.
Webhook retry queues, idempotency keys, rate limiting, and audit trails. Built for 10,000+ messages per day with 99.9% uptime SLA.
Every conversation automatically enriches your CRM. Contact history, purchase records, and conversation context — all linked across channels.
Build multi-step automations with conditions, delays, and channel actions using a visual drag-and-drop editor. No developer needed.
Accept orders, send invoices, collect Razorpay/Stripe payments, and track fulfilment — all triggered from any channel conversation.
The only platform that goes beyond WhatsApp to cover every customer touchpoint.
| Feature | Anilfy.comConneXus | Interakt | AiSensy | Wati |
|---|---|---|---|---|
| WhatsApp Official API | ||||
| Instagram DMs & Automation | ||||
| SMS Channel | ||||
| Email Channel | ||||
| Built-in CRM | ||||
| AI Smart Replies | ||||
| POS & Invoicing | ||||
| No markup on Meta charges |
Based on publicly available feature information as of 2025.
What our customers say
We replaced 4 separate tools — WA inbox, email, CRM, and billing — with ConneXus. Cut our tool spend by ₹8,000/mo.
The AI suggestion feature across all channels is mind-blowing. My support team handles 3x more queries with the same headcount.
Cross-channel automations changed our business. Customer gets WhatsApp confirmation, then Instagram retarget, then email follow-up — all automated.
Free plan available. No per-message markup. All channels (WhatsApp + Instagram + SMS + Email) included.
Meta conversation charges are pass-through with zero markup.
Free forever plan. No credit card. WhatsApp + Instagram + SMS + Email — all live in 10 minutes.